Privacy Policy
This Privacy Policy describes how Pixy collects, uses, and shares your information when you use our App. Your privacy is critically important to us.
1. Information We Collect
A. Information You Provide to Us:
- Account Information: When you sign in with Google or Apple, we receive your name, email address, and profile picture to create and manage your account.
- User Content: We collect the images you upload for the sole purpose of generating videos.
- Communications: If you contact us for support, we may collect information from those communications.
B. Information Collected Automatically:
- Usage Data: We use Firebase Analytics to collect information about your interactions with the App, such as features used and time spent.
- Device Information: We may collect basic information about your device, such as its model and operating system version.
- Push Notification Token: If you grant permission, we collect your Firebase Cloud Messaging (FCM) token to send you notifications about your video task status.
C. Information from Third Parties:
- Purchase Information: When you make an in-app purchase, the transaction is handled securely by the Apple App Store or Google Play Store. We receive transaction details (like purchase ID and product) to credit your account but do not receive or store your sensitive payment information (e.g., credit card number).
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services, including generating your AI videos.
- Manage your account, process your in-app purchases, and update your Token balance.
- Communicate with you, including sending push notifications about your video status and responding to your support requests.
- Ensure the safety and security of our App.
- Analyze usage to understand how to improve our services and user experience.
3. Data Storage, Retention, and Deletion
We are committed to minimizing data retention.
- Uploaded Images: Your source images are stored temporarily on secure servers for video generation and are permanently deleted immediately after the process is complete.
- Generated Videos: Your completed videos are stored for 24 hours to allow you time to download them. After 24 hours, they are permanently and irretrievably deleted from our servers.
- Account Information: Your user profile, task history, and purchase history are retained as long as your account is active to provide you with a consistent service.
4. How We Share Your Information
We do not sell, rent, or trade your personal information with third parties for marketing purposes. We only share information with the following service providers to operate our App:
- Cloud & Processing Providers: (e.g., Google Cloud, Backblaze B2) These services provide the necessary infrastructure to process your images and temporarily host the generated videos.
- Payment Processors: (Apple App Store, Google Play Store) Handles all in-app purchase transactions securely.
- App Services: (Google Firebase) Provides core functionalities like authentication, database (Firestore), analytics, and push notifications.
5. Your Rights and Choices
You have control over your information.
- Account Deletion: You can request the deletion of your account and all associated personal data at any time directly within the app via the Profile screen, or by contacting us at mail.imotion.ai@gmail.com.
- Push Notifications: You can enable or disable push notifications for the App through your device's settings at any time.
6. Security
We implement industry-standard security measures to protect your data from unauthorized access, use, or disclosure. However, no internet-based service is 100% secure.
7. Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes. Your continued use of the App after any modification indicates your acceptance of the new policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at mail.imotion.ai@gmail.com.